How do I deactivate or remove a user?

Step 1: Log Into Docebo

1. Navigate to your Docebo instance (e.g., thedoggurus.docebosaas.com).
   
   
2. Enter your Admin credentials and log in.
   
   

Step 2: Access the User Management Area

1. Click on the Menu Icon (top left corner).
   
   
2. Navigate to Admin Menu > Users.
   
   
3. This will open the User Management page where all registered users are listed.
   
   

Step 3: Locate the User to Remove

1. Use the search bar at the top to find the user by name, email, or username.
   
   
2. You can also use filters to refine your search (e.g., by role, branch, or status).
   
   

Step 4: Delete a Single User

1. Once you locate the user, click the three-dot menu next to their name.
   
   
2. Select Delete User.
   
   
3. A confirmation pop-up will appear. Click Confirm to permanently delete the user.
   
   

🔴 Warning: Deleting a user permanently removes their progress, enrollments, and historical data. If you might need the user’s data later, consider deactivating instead.